Empower Your Mobile Field ForceSales and Service by your field force can be much faster with our mobile apps
How you benefit?
Take you business to next level with Transovative’s Mobile apps for Field Service
Grow your businessBy implementing Transovative’s Field Service Management mobile apps for your field force, you increase scalability of you business and also the power to do more with lesser resources.
Reduce Service CostsWith leaner back office team for managing field force and wastage reduction in logistics of paper reports movement, reduce your field service management cost by more than 26%*.
Increased ProductivityField officers can do much more while they are on the move. Easy communication with central office, submission of visit reports and instant access to all the information required for completing their jobs on time.
Increased Customer SatisfactionDelight your customers with faster and better service delivery. Keep customers updated with latest information on their pending work orders and SLA reports.
Features we provide
Scheduling & RoutingAssign schedule tasks for the field force. Field officers have a view of their daily schedules and mark the tasks completed as they move forward
Daily Tasks ReportingField officers can report each of the visits directly from the field. The report format can be customized as per the nature of the task.
Work Order ManagementAny actionable created via daily task report is assigned a workorder number which is tracked through various statuses till the closure.
Remote AttendanceRemote attendance feature allow Field officers to punch in and punch out their attendance directly from the field.
Location TrackingCapture your exact location with GPS co-ordinates; record exactly where you are, using your devices in-built GPS. View the historical location of each user on a map.
Live MonitoringMonitor the status of users on the field. With color-based indication of offline/Online and battery low cases, the central team and have a bird’s eye view of active field force.
Images UploadCapture photos that automatically link to a daily task. Images are compressed with no compromise of clarity to ensure uploads are lightening fast even in slow networks.
BroadcastBroadcast messages instantly or as per scheduled time to the entire field force or any group created on the basis of region, department, function etc.
Work OfflineDon’t have 2G/3G access? It doesn’t matter where you are, you can capture your observations. Sync them either when you are back in good network or back in the office.
E-SignatureSignature feature on smartphones allow field force to take customer’s signature on the application. The signature can be taken for multiple parties as well as a part of the daily task reports.
Multi-lingual supportField force team spread over multiple geographies can have issues related to common languages. Transovative provide regional languages support for all of its Field Service Management apps.
Smart Dashboards & ReportingProductivity Reports, Service Quality reports, Attendance sheets, Customer reporting, vendor’s performance reports and a lot more readymade and customized snapshots and drill down reporting to help you take business critical decision fast and easily.
Our Happy Customers
What is Field Service Management?
Field service management (FSM) refers to a hosted or cloud-based system that combines with hardware and internet service to support companies in managing worker activity, locating vehicles, schedule and dispatch work, and ideally integrate with back-office systems. FSM most commonly refers to companies who need to manage installs, service or repairs of systems or equipment. FSM also applies to companies who have significant field force for data collection, audits and surveys.