For Banks and IADs (Independent ATM Deployers), Transovative provides comprehensive mobile-based software solution, which helps them manage the field operations efficiently. Our mobile application ‘mAudit for Service’ empowers the field force to improve field service quality that too at reduced costs.
Banks, Financial institutions and IADs have an ongoing challenge of running geographically scattered channels of ATMs and Branches network. Regular quality audits, incident reporting and closure of issues within desired turn around time (TAT) becomes virtually impossible with manual driven processes. Transovative’s mobile application ‘mAudit for Service’ allows customers to have smart and real-time quality scorecards for ATMs and branches outlets. All the exceptions raised by the field auditors are automatically converted into incidents which are tracked by the system till its closure.